Dell has issued a recall of nearly a million laptops and desktops in the US after a series of reports that the company had failed to install a key component.
The company said on Thursday that it has notified customers who may have bought a laptop that it will offer free replacement parts to them for a period of two years.
The recall affects roughly 8 million laptops.
The issue involves the Dell Inspiron X500 laptop, which is manufactured by Intel and is used by Dell’s servers and business customers.
The Dell Inspair X500 is among the computers that were found to have a faulty component that is responsible for the problem, according to a report by security firm Kryptowire.
It can also be caused by a faulty laptop power supply that does not properly dissipate heat from the laptop, according the company.
Dell says the company has begun the process of repairing the laptop and will notify customers when the issue has been resolved.
The software update also fixes issues with the laptop’s battery life and the performance of the processor.
Dill said in a statement that it is aware of the reports and is “taking steps to identify the root cause.”
The company also says that the software update addresses the issue and has been approved for customers’ computers.
Affected users should contact Dell customer service for assistance.
Dells Inspiron laptops are made by Intel.
The computer comes with an Intel Core i5-4690U CPU and an 8GB of RAM.
It also includes a 10-year warranty.
Dell says the laptop will ship with a free replacement battery.
Dlans Inspiron is among Dell’s most popular laptops, with sales increasing 10 percent in the last year, according data from 451 Research.
Dell sells more than 200 million Inspirons.